Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 6 - 8 business days
  • Europe : 4 - 6 business days
  • Australia, New Zealand and Oceania : 8 - 9 business days
  • Latin America and the Caribbean : 7 - 9 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Ordini personalizzati e su misura

Custom projects are carried out. Also with your project!

Manutenzione

My articles do not need major maintenance. They are guaranteed for life!!

Where are the various furniture built?

We have two great laboratories for the realization of these works of art, and a huge exhibition !!!

How are the materials chosen?

The materials are chosen with such care to guarantee the Ebanisteria Cavallaro brand. We choose the finest material from all over Italy !!

Shipment

The shipment is curated by Ebanisteria Cavallaro. The article will be placed in a sturdy wooden box specially created !!! Internally filled with polystyrene and much more, this to ensure 100% protection of the furniture !! The couriers used vary depending on shipping, our products travel with the best couriers and in the best locations! For some of your questions just ask ... Always at your disposal!

Legal imprint